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See Emargen at work.

Meet the company, then follow the people and agents behind three situations.

ACME

Chicago · 240 people

ACME's product gives warehouse staff access to the systems and areas they need, with a record of who approved each request.

Brakeline and Northgate already use it. Kelderby is preparing to go live; Halden Foods is evaluating it.

Company knowledge is spread across code in GitLab, tickets in Jira and pages in Confluence. Sales, Support, Security and Engineering need those sources to answer customers, plan rollouts and decide what to change.

ACME is fictional.

Tom, Ines, Ana, Mira, Lena and 235 more

KelderbyLogistics7 warehousesGoes live 2 Nov
NorthgateWholesale12 warehousesClient since 2023
BrakelineVehicle parts9 warehousesClient since 2021
Halden FoodsFood distribution30 warehousesProspect
ACME's product and customers. Emargen supports the teams behind it.

01 Halden · Sales, Security & Engineering

A promise needs more than an answer.

Halden's team asks whether its data can stay in the EU. The answer has a condition. That condition needs to survive planning, and stand up to what the build uncovers.

  1. TomSales

    Customer question

    Can our data stay in the EU?

    His agent identifies the questions that need Security.

    Topic · ACM-268

  2. MiraSecurity

    Recorded decision

    Yes, if the EU region is set at onboarding.

    Her agent checks regions and backups. Mira confirms support access.

    Topic · ACM-269

  3. MiraPlanning & approval

    Requirement for delivery

    Make the region a required choice.

    The agent shapes the requirements and compares approaches to implementation.

    Initiative · ACM-296

  4. JonasEngineering

    A finding from the build

    The mail provider's logs leave the EU.

    His coding agent raises a change request against the plan.

    Change request · ACM-305

New evidence → MiraDecision pending

The same rollout, seen from two sides.

Brakeline's experience shapes a product change. Kelderby still has a date to meet.

02 Brakeline · A recurring customer problem

Two weekends.For every customer.

Brakeline's move to single sign-on took two weekends. Kelderby faces the same process, with eighteen more warehouses to follow. Tom asks his agent to investigate a better way, using both customer plans, the rollout checklist and the code.

EmargenInitiative · From evidence to a plan · ACM-293

The agent reads

BrakelinePrevious rollout
KelderbyNext customer’s plan
ChecklistTests before switching
Identity codeWhat is possible today
Tom sets the conditionsFaster, with the safeguards intact.
  • Switch only tested sites.
  • Keep active sessions.
  • Roll one site back alone.
Chosen planRehearse every warehouse Switch every warehouse on

The agent compares approaches to implementation and checks the shared sign-in connection in the code. The chosen approach becomes two delivery slices, with the requirements and the remaining question ready for approval.

Follow the Brakeline story

03 Kelderby · A launch already promised

The launch can't waitfor the roadmap.

Seven warehouses go live on 2 November. The new capability will not ship before the first cutover. Ana asks Tom what she can promise for the next eighteen; his answer reaches her Inbox and stays with the initiative.

EmargenKelderby · Launch & expansion · 2 November
Launch planFirst 7

Existing setup.
Warehouse by warehouse.

Keep the two-weekend plan.
After the releaseNext 18

One shared setup.
Tested sites switch together.

Only once the feature ships.
A standing instruction from AnaEvery Friday: what’s left before launch?
  • Warehouses still to switch
  • Open product & rollout questions
  • New questions from the customer

Her agent lays out the rollout in a topic: dates, rehearsals, fallback and unresolved responsibilities. A scheduled agent task checks readiness each Friday, so the next review starts with what is still open.

Follow the Kelderby story

Start with your own situation.

A customer question, a recurring problem or a change that crosses teams. Tell us where it gets stuck, and we'll explore how Emargen could help.

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